To place an order, simply browse our website and add the items you'd like to purchase to your cart. Once you're ready to checkout, follow the prompts to enter your shipping and payment information. If you encounter any issues or need assistance, feel free to reach out to our customer service team for help.

We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also offer the option to pay with PayPal for added convenience and security.

Once your order has been shipped, you will receive a tracking number via email that you can use to track the status of your delivery. Simply click on the tracking link provided in the email to view the current location and estimated delivery date of your package.

Once an order has been placed, it cannot be modified or canceled as our fulfillment process begins immediately. However, if you have any concerns or need assistance with your order, please contact our customer service team, and we'll do our best to help.

If you have any questions, concerns, or feedback, our customer service team is here to help! You can reach us via email at info@luminaoutlet.com or visit our Contact Us page for additional contact options.